Shipping policy
SHIPPING AND DELIVERY POLICY
Last updated: 9 August 2026
1. General information
Orders placed through the MK Devices online store are dispatched from Poland.
Seller:
Hubert Łęczewski
Trading name: MK Devices
Contact:
hubert.leczewski1@gmail.com
Delivery is available only to countries and through shipping methods displayed during checkout.
2. Order processing time
Orders are normally prepared and handed over to the carrier within 1–2 business days after payment has been confirmed.
Business days are Monday to Friday, excluding public holidays in Poland.
Orders placed during a weekend or public holiday may be processed on the next business day.
If there is a delay, a product becomes unavailable or additional information is required, the Seller will contact the customer using the email address provided with the order.
3. Delivery within Poland
Available delivery methods may include:
– InPost Parcel Locker 24/7: PLN 16.99,
– courier delivery: PLN 19.99.
The estimated delivery time within Poland is normally 1–3 business days after the shipment has been handed over to the carrier.
Customers selecting delivery to a parcel locker must choose the correct collection point and provide a valid telephone number and email address.
4. Delivery to European Union countries
Delivery to supported European Union countries is provided using a tracked shipping service.
The standard shipping charge to supported European Union countries is PLN 72.
If a different shipping amount is displayed during checkout, the amount presented to the customer before placing the order will apply.
The estimated delivery time is normally 3–7 business days after the shipment has been handed over to the carrier.
Delivery is available to Ireland and other European Union countries shown as available during checkout.
5. Shipping charges
The final delivery charge is displayed in the cart or during checkout before payment is completed.
The shipping charge may depend on:
– the destination country,
– the selected delivery method,
– current carrier rates,
– shipment dimensions and weight,
– any additional services selected by the customer.
The Seller will not add any additional shipping charges without the customer’s express consent.
6. Shipment tracking
Where tracking is available for the selected shipping method, the customer will receive a tracking number electronically after the shipment has been dispatched.
The first tracking update may appear with a delay after the shipment has been handed over to the carrier.
7. Estimated delivery time
Displayed delivery times are estimates and consist of:
– the Seller’s order-processing time,
– the carrier’s transportation time.
Delivery times may be affected by weekends, public holidays, weather conditions, increased shipment volumes, transport inspections and other circumstances outside the Seller’s reasonable control.
Unless another delivery date has been agreed with the customer, the product will be delivered without undue delay and no later than 30 days after the contract has been concluded.
8. Accuracy of delivery information
The customer must provide complete and accurate delivery information, including:
– full name,
– delivery address,
– postal code and city,
– country,
– telephone number,
– email address,
– selected parcel locker or collection point, where applicable.
If an error is discovered, the customer should contact the Seller as soon as possible:
hubert.leczewski1@gmail.com
After the shipment has been dispatched, changing the address or collection point may be impossible or may involve an additional carrier charge.
9. Uncollected shipments and returns to sender
The customer should collect the shipment within the period specified by the carrier.
If the shipment is returned to the Seller because of:
– failure to collect it on time,
– an incorrect or incomplete address,
– refusal to accept it without an earlier withdrawal statement,
– inability of the carrier to contact the recipient,
the Seller will contact the customer to determine the next steps.
Resending the order may require the customer to cover the actual cost of the additional delivery.
Failure to collect a shipment does not by itself constitute an effective withdrawal from the contract. A withdrawal statement must be submitted in accordance with the Refund Policy.
10. Damaged shipments
The Seller remains responsible for the shipment until it has been received by the Consumer or a third party designated by the Consumer.
If the packaging is visibly damaged, the customer is advised to:
– photograph the shipment,
– inspect the contents,
– retain the packaging,
– report the damage to the carrier where possible,
– contact the Seller without undue delay.
The report should be sent to:
hubert.leczewski1@gmail.com
The message should include the order number, a description of the damage and photographs of the packaging and product.
Failure to obtain a damage report from the carrier does not deprive the Consumer of statutory rights.
11. Undelivered shipments
If a shipment has not arrived within the expected delivery period, the customer should first check the tracking information and then contact the Seller:
hubert.leczewski1@gmail.com
The Seller will contact the carrier and take reasonable steps to locate the shipment or resolve the delivery problem.
12. Changes to shipping methods and charges
Available delivery methods, prices and estimated delivery times may be updated following changes to carrier rates or conditions.
Such changes do not affect orders placed earlier. Each order is governed by the delivery method and price accepted by the customer during checkout.
13. Contact
Questions concerning shipping, tracking numbers, delivery information or delivery problems should be sent to:
hubert.leczewski1@gmail.com
Website:
https://mkdevicesmoto.com